Terms & Conditions
Terms and Conditions for VinderTech E-Shop
1. Introduction
Welcome to VinderTech. These terms and conditions, along with the product agreement, govern your use of the VinderTech e-shop and the purchase of products and services available through this site. By placing an order on this site, you agree to be bound by these terms and conditions, the product agreement, and any other policies or terms referenced herein.
2. Order and Delivery
- Order Processing: Orders will be processed and delivered as soon as possible, typically within 15 minutes. However, due to unforeseen circumstances, delivery may take up to 48 hours.
- Delivery Guarantee: If you do not receive your purchase within 48 hours, you are entitled to request a refund within the subsequent 24 hours. If no refund request is made within this period, it will be assumed that you are willing to wait beyond the 48-hour window.
3. Refunds and Cancellations
- Refund Eligibility: Once the vBucks or other items/services are credited to your account, they are considered final, and no refunds will be issued.
- Cancellation Policy: No cancellations or refunds will be allowed within the 48-hour delivery guarantee period.
4. Account Linking
- Account Responsibility: You must not unlink your Xbox account from your Epic Games account after making a purchase. Failure to maintain the link may result in the loss of vBucks/items and reversal of the purchase. No refunds will be provided in such cases.
5. Compliance Assurance
- Legal Methods: We guarantee that all transactions are conducted through safe and legal methods. We are not responsible for any issues arising from purchases made through other sellers who may use illegal methods.
6. Store Credits
- Non-Refundable/Non-Exchangable: Store credits, once purchased and topped up to your account, are non-refundable and non-exchangeable. This policy is in line with standard practices for digital goods, where the sale is considered final.
7. User Conduct and Account Termination
- Compliance with Laws and Rules: Users are expected to comply with all applicable laws and the rules set forth by VinderTech. In the event that a user violates any laws or our rules, VinderTech reserves the right to ban the user's account.
- Forfeiture of Balance: Upon account termination for breaking laws or our rules, any remaining balance or credits in the user's account will be forfeited.
8. Amendments to Terms and Conditions
- Right to Amend: We reserve the right to modify these terms and conditions at any time. Continued use of our e-shop after such changes will constitute your consent to such changes.
9. Agreement to Terms
- Acceptance of Terms: By confirming a transaction, you agree to these terms and conditions, the product agreement, and any additional terms set during direct interactions with our staff.
10. Contact Information
For any queries or assistance, please contact our support team through the contact details provided on our website.
11. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which our company is registered. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts of this jurisdiction.
Conclusion
By placing an order with VinderTech, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions, the product agreement, and any other applicable terms. If you do not agree with any part of these terms, you should not place an order on this e-shop.